Privacy Policy
Last updated: December 25, 2025
Root + Reason Functional Health (“Root + Reason,” “we,” “us”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your choices.
1) Who we are
Root + Reason provides online functional wellness programs, education, and practitioner services, including consultations and challenges. We use Practice Better to deliver programs and manage client communication and records. lori@rootandreason.co ( Root And Reason )
2) Information we collect
A. Information you provide
Contact details (such as name and email) when you submit a form, join a newsletter, request information, or sign up for a challenge. ( Root And Reason )
Appointment/program information when you book or participate through Practice Better. ( Root And Reason )
Health-related informationppointment/program information only if you choose to share it during onboarding or care/program delivery through Practice Better. ( ( Root And Reason )
B. Information collected automatically
We do not use cookies for targeted advertising, behavioural tracking, or selling data.
However, like most websites, our website host and embedded tools may generate basic server logs (e.g., IP address, device/browser type, pages visited, date/time) for security and performance.
3) How we use your information
Respond to inquiries and provide requested information
Deliver programs, consultations, challenges, and client support
Send newsletters or program updates you opted into (you can unsubscribe anytime)
Maintain site security, prevent fraud, and troubleshoot technical issues
Meet legal, regulatory, or accounting requirements (where applicable)
4) Bookings, programs, and third-party platforms
We may provide services and program delivery through Practice Better. Your use of those services may also be subject to Practice Better’s terms and policies. (
Root And Reason
)
5) Payments, refunds, and cancellations
If you purchase a program, consultation, or paid offering:
Pricing, inclusions, and any payment plan details will be shown at checkout or in your program agreement.
Refund and cancellation terms (if offered) will be provided in writing for the specific offer prior to purchase or enrollment.
6) Intellectual property
All content on the Site (including text, graphics, logos, videos, and program materials) is owned by Root + Reason or its licensors and is protected by intellectual property laws.
You may view, download, and print materials for your personal, non-commercial use only. You may not copy, reproduce, distribute, sell, or create derivative works without written permission.
7) Acceptable use
You agree not to:
Use the Site in any way that violates laws or regulations
Attempt to hack, disrupt, or interfere with the Site’s security or functionality
Upload or transmit malicious code
Misrepresent your identity or provide false information in forms or sign-ups
8) Testimonials and results
Testimonials reflect individual experiences and are not guarantees. Results vary based on many factors, including health history, adherence, and lifestyle.
9) Third-party links
11) Limitation of liability
To the fullest extent permitted by law, Root + Reason will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of (or inability to use) the Site, programs, or services.
12) Indemnity
You agree to indemnify and hold harmless Root + Reason from claims, damages, liabilities, and expenses arising from your misuse of the Site or violation of these Terms.
13) Governing law
These Terms are governed by the laws of British Columbia and the laws of Canada applicable therein, without regard to conflict of laws principles.
14) Changes to these Terms
We may update these Terms from time to time. Continued use of the Site after changes means you accept the updated Terms.
15) Contact
Questions about these Terms can be sent to: lori@rootandreason.co ( Root And Reason )